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Delivery & Returns

 Please note the office will be closed 4th - 10th July

UK Delivery

UK STANDARD DELIVERY

We offer free UK standard delivery on all orders over £30.

For orders below £30 our Standard postage costs £4.00 per order.

Please allow 3 to 5 working days for the goods to arrive. During sale deliveries can take up to 7 working days.
Deliveries are made by Royal Mail between 7am and 7pm on a non-tracked service.

Anything ordered on a Friday afternoon, during the weekend, or on a Bank Holiday will be processed the following working day.

Please note: Kazuri does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, neighbour, etc) we cannot accept responsibility if you fail to receive your parcel.

UK NEXT DAY DELIVERY

UK Express postage costs £7.00 per order.

All orders need to be placed before 12pm for next working day delivery. Orders placed after this will be delivered within 48 hours. Orders placed on a Friday afternoon, during the weekend or on a Bank Holiday will be processed the following working day.

Deliveries are made by UPS and may require a signature. For this reason, you may like to nominate a secure delivery address where someone is available to sign.

Please note: Saturday and Sundays are NOT classed as working days by our delivery carriers, for this reason anything ordered on a Thursday afternoon or Friday morning will be delivered on the following Monday and anything ordered from Friday afternoon up until Monday morning will be delivered on the following Tuesday.

Some postcodes are excluded from Next Day Delivery. To check if your postcode is one of these please see below:

United Kingdom GB AB37 AB38  
United Kingdom GB AB44 AB45  
United Kingdom GB AB53 AB56  
United Kingdom GB CA18 CA27  
United Kingdom GB HS1 HS9  
United Kingdom GB IM IM  
United Kingdom GB IV14 IV28  
United Kingdom GB IV30 IV32  
United Kingdom GB IV36 IV36  
United Kingdom GB IV40 IV56  
United Kingdom GB IV7 IV7  
United Kingdom GB IV9 IV12  
United Kingdom GB KA27 KA28  
United Kingdom GB KW KW  
United Kingdom GB LA15 LA23  
United Kingdom GB PA20 PA20  
United Kingdom GB PA21 PA38  
United Kingdom GB PA41 PA41  
United Kingdom GB PA42 PA49  
United Kingdom GB PA60 PA60  
United Kingdom GB PA61 PA78  
United Kingdom GB PA80 PA88  
United Kingdom GB PH17 PH26  
United Kingdom GB PH30 PH44  
United Kingdom GB PH49 PH50  
United Kingdom GB TR21 TR25  
United Kingdom GB ZE ZE  

 

UK Returns

If for any reason you are unhappy with any of your goods you can return them within 30 days.

Kazuri Beads Ltd
Bridge Farm, Valley Lane
Great Finborough
Stowmarket, Suffolk
IP14 3BA, UK

Please include a note to let us know why you are returning it and any items you would like in exchange.

Please note that colours on our website will vary slightly depending how your monitor is callibrated. We do our very best to make sure all our images are true to the actual product you are purchasing but we cant guarantee a perfect match every time due to almost limitless variations in home monitor set ups.

International Delivery

We offer delivery to a wide range of international destinations, but if you don't find your country on the drop down menu provided please email customer services or call us on +44 (0)1449 616 991 and we will try to arrange delivery for you. 

EUROPE:

Please allow 1-5 working days for delivery.

Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland.

CANADA & USA:
Please allow 2-4 working days for delivery.

Delivery to outlying territories may take an extra 3-5 days.

AUSTRALIA & NEW ZEALAND:
Please allow 3-5 working days for delivery.

Delivery to outlying territories may take an extra 3-5 days.

Delivery of Kazuri Products

Please note that Kazuri products not being delivered to the following locations should first contact the Kazuri distributor in that country. To find your nearest distributer please click here

  • UK
  • Ireland
  • Italy
  • France
  • Spain

 

Trade Orders

To place trade orders please register or login as a trade user and use the online order form provided.

All prices are subject to VAT. Postage & packing is £10 on orders under £200. Orders over £200 carriage is free. If this is your first order with Kazuri Beads you will be sent a pro-forma invoice after placing your order online, payment instructions will be given on the invoice. Your order will be shipped out via UPS next day delivery as soon as we receive your payment.